IT Support in Burbank, CA

CateNET supports Burbank media companies whose networks look nothing like a normal office. Post houses move large media across local storage and cloud buckets. Independent vendors on Magnolia and Olive juggle edit bays, accounting laptops, and guest producers who need wifi that does not touch the project volume. Studio-adjacent offices add badge systems, conference rooms, and a pile of unmanaged printers. The IT challenge is speed plus isolation. Editorial traffic cannot compete with someone streaming in the kitchen.

Complex network needs show up fast here. You may have a SAN, a few fast workstations, a Windows file server that nobody patched, and a consumer firewall that was never meant for this. People share credentials because the last freelancer left. We rebuild that into VLANs, proper backups, monitored storage, and a helpdesk that understands “the sequence is due at 6.” We also handle the boring layer: hardware setup, software licensing, and remote monitoring so a dying disk is caught before wrap.

We work from 15303 Ventura Blvd in Sherman Oaks, close enough to be on Barham or the Media District without a downtown slog. Critical issues are covered 24/7, which matters when a render farm or a delivery portal fails after business hours. Daytime we can stand in the machine room. Overnight we can still get a technician on a call and, when needed, on the road.